Business support and administrative services

Six areas of administrative and operational support. Each engagement is scoped to the specific tasks your business needs handled.

1Request receivedLogged and acknowledged2OrganizedPrioritized and scheduled3CoordinatedHandled with the right peopleCompletedRecorded and reported back

Administrative Support

Day-to-day administrative assistance and coordination designed to support efficient business operations.

  • Managing routine administrative tasks and schedules
  • Handling general correspondence and inbox organization
  • Preparing internal lists, summaries and routine documents
  • Keeping recurring administrative deadlines on track

Back-Office Support

Support for recurring internal processes, organization and administrative workflows.

  • Maintaining recurring internal task lists and checklists
  • Updating internal trackers, logs and spreadsheets
  • Organizing shared folders and internal reference materials
  • Supporting routine data entry and record upkeep

Business Process Support

Assistance organizing and coordinating routine business processes.

  • Documenting routine processes as step-by-step checklists
  • Keeping recurring processes running on a set schedule
  • Coordinating hand-offs between steps in a process
  • Flagging bottlenecks or missed steps for your review

Operational Coordination

Administrative coordination between tasks, workflows and business functions.

  • Tracking open tasks and following up on status
  • Coordinating scheduling and administrative communication with vendors
  • Preparing routine status summaries for your team
  • Keeping shared calendars and task boards current

Customer Relationship Support

Administrative support for customer communications, follow-ups and relationship-management workflows.

  • Organizing customer inquiries and routing them to the right person
  • Scheduling and sending routine follow-ups
  • Keeping customer records and contact lists up to date
  • Maintaining CRM entries and communication logs

Document & Workflow Organization

Support organizing business documentation, records and administrative workflows.

  • Structuring digital folders and consistent file-naming
  • Organizing and indexing business records
  • Maintaining templates for routine internal documents
  • Setting up simple workflows for document intake and filing

What our services don't include

Our services are administrative and operational in nature. We do not provide legal, accounting, auditing, tax, investment, financial advisory, real estate brokerage, recruitment or employment placement, trademark, or government representation services, or any other licensed or regulated professional service. Where your work requires one of these, we can help keep the related administrative tasks organized while the professional advice comes from an appropriately licensed provider of your choosing.

Let's talk about the work on your plate.

Tell us which administrative or operational tasks you want handled, and we'll follow up to discuss scope and next steps.